The VoiceNet Call Center Software Suite is a product of Interactive Softworks

Interactive Softworks

Smarter Contact Centers

VoiceNet is a product of Interactive Softworks, Inc. Interactive Softworks is focused on helping companies better engage with and have more meaningful conversations with their customers. Bringing decades of experience and history in the contact center industry to the table, Interactive built VoiceNet with the optimal combination of features and functions, put together in a way that makes the most sense to contact center professionals.

Interactive Softworks has been at the forefront of contact center technology and thought leadership for nearly two decades, with successful, satisfied VoiceNet customers around the globe and in many verticals. To find out more about Interactive Softworks, visit the corporate website, or contact us.

Partners & Affiliations

Dialogic | Dialogic is a catalyst for multimedia applications, delivering cutting-edge technology that inspires solution providers and application developers to create pioneering voice and video services. Beginning in 1984, Dialogic was at the forefront of the Computer Telephony Integration (CTI) revolution, and is now fostering breakthrough voice, fax, and video value-added services. Its open-systems-based media and signaling products have allowed Dialogic to become a leader in the convergence of IT and telecom, just as it championed economical and rapid time-to-market CTI solutions in the 1980s and 1990s.

The American Teleservices Association | The American Teleservices Association (ATA) is the only non-profit trade organization dedicated exclusively to the advancement of companies that utilize contact centers as an integral channel of operations. ATA members include companies with inbound or outbound contact centers, users of Teleservices, trainers, consultants, and equipment suppliers who initiate, facilitate, and generate telephone, Internet, and e-mail sales, service, and support.

The Society of Consumer Affairs Professionals | Founded in 1973, SOCAP International represents a thriving global profession of best-in-class customer care experts across all industries. SOCAP is a member-driven organization committed to promoting customer care and customer engagement as a competitive advantage in business. SOCAP provides the educational tools and professional resources to help its members drive business transformation within their companies. Additionally, SOCAP’s exclusive network gives members access to thousands of customer care experts across the globe.

The Association of Credit and Collections Professionals | ACA International, the Association of Credit and Collection Professionals, is the comprehensive, knowledge–based resource for success in the credit and collection industry. Founded in 1939, ACA brings together more than 5,500 members worldwide, including third–party collection agencies, asset buyers, attorneys, creditors and vendor affiliates. The association establishes ethical standards, produces a wide variety of products, services and publications, and articulates the value of the credit and collection industry to businesses, policymakers and consumers.

Cincom | Cincom delivers and supports innovative software and services to simplify complex business processes. For nearly 40 years, Cincom has empowered thousands of clients worldwide to outperform the competition by providing ways to increase revenue, control cost, minimize risk and achieve rapid ROI.